![]() To the "gm", train your people and be a good leader. Actually, my heart goes out to the two young girls that were trying to run a business for a "general manager " that was only available by phone. The manager had to be called twice because no one could actually handle customer service issues. I didn't have a birthday party for something free!!! I wanted to speak to the manager, only to find out that no one was in charge. Yes.we complained, only to be given a $25 gift card. We ordered 4 pizzas and one came with a long hair in the cheese. A 2 hours birthday party turned into 4 hours. The other lane continued to have the same problem, resulting in someone in the back making a clean sweep 5 or more times. I spoke with the high school employees at the counter about the problem. Cons.the bowling alley equipment didn't work properly. The parking lot was clean and newly paved, the bowling alley appeared clean and so were the restrooms. Pros first.The staff member was very accommodating while making our reservation one week prior to the party. The cost of the food and drink is very reasonable and good quality and would highly recommend this venue to others with or without children. The attention to detail is superb and they are always looking to improve on all the quality and professionalism. The birthday parties have been very reasonable for a party of 20 kids for less than $300 with bowling food and drinks. The kids get to bowl for free but adults have to pay for their participation, but with the bowling program it allows the family members to join in on this great cost savings fun. The summer bowling program is extremely reasonable for a family to bowl 2 games per day from Easter Sunday to Labor Day for six family members for under $40. Let me focus on each in a few sentences: the single game visits is very low cost you are able to get a lane almost at any point in the day. We have run the gamete from visiting just for a few games, to the summer bowling program to birthday parties. It had fallen in a little bit of disrepair and a lot of attention and it was brought up to a very high quality fast. We have been coming to this bowling alley for several years and have seen some changes in this establishment.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |